PUBLIC CASE STUDY

Vancity

The portfolio story includes the cost of funding.

Bring current member cash flow into mortgage renewal planning. Model more assessable renewals and lower borrower cash-flow forecast error under a changing rate environment.

Credit unionsDeposits & mortgages
C$1.3M

Net loss reported for 2023 [1]

C$28.8B

Assets reported for 2023 [1]

C$5.8M

Net income reported for 2024 [3]

Historical case analysis · Event period: 2022–2024 · Not an Amlok customer outcome. Currency and measurement scope are stated with each figure.

01 / THE PUBLIC RECORD

What happened.

Vancity reported a modest net loss in 2023 as higher funding costs and an inverted yield curve compressed margins. Members’ movement into higher-yielding deposits changed funding economics, while assets repriced on a different schedule. It returned to profitability in 2024.

This is primarily a margin and balance-sheet case. A credit-loss narrative alone would miss the interaction between member behavior, deposit pricing, mortgage renewals, and operating decisions. The financial result does not by itself establish a failure in borrower underwriting.

Source record [1][2][3]

THE RISK MECHANISM

Assets and liabilities reprice at different speeds. A portfolio that is current on payments can still face earnings pressure, while upcoming renewals create a separate affordability question for members.

02 / CONNECT THE SIGNALS

From individual facts to a fuller picture.

Documented in the source record
  • Vancity identified margin compression and changes in member deposit behavior.
  • Its 2024 statements reported a return to profitability.
[1][2][3]
Questions for retrospective review
  • Which renewals coincide with changes in member income, expenses, or payment obligations?
  • How do deposit migration and funding costs change portfolio economics?
  • Can teams distinguish margin pressure from emerging borrower repayment stress?

The review questions are analytical prompts. They do not establish that particular data was available to the institution at the time, or that a different process would have changed the outcome.

03 / THE Amlok INTERVENTION

A different decision starts here.

Make the borrower’s ability to absorb a renewal payment visible while treasury teams manage the institution’s separate funding challenge.

EVIDENCE THIS SCENARIO REQUIRES

Authorized member income, living and debt obligations, mortgage renewal terms, and dated borrower cash-flow evidence.

  1. 01

    Refresh the member baseline

    Evidence to connect
    Current income receipts, recurring commitments, debt schedules, and existing mortgage payments.
    Amlok output
    A debt-service assessment grounded in the member’s available financial evidence.

    Decision it could supportPrioritize renewal files that are incomplete or show less payment capacity than the original assessment.

  2. 02

    Test the renewal payment

    Evidence to connect
    The same cash-flow baseline under explicit renewal-rate and payment assumptions.
    Amlok output
    Comparable scenarios showing the effect of each payment change on borrower cash availability.

    Decision it could supportPrepare a supported review of renewal options and route constrained cases to the appropriate member-support team.

  3. 03

    Monitor the transition

    Evidence to connect
    New borrower cash flow, missed or changed payments, and evidence collected around renewal.
    Amlok output
    A change record linking post-renewal conditions to the original scenario assumptions.

    Decision it could supportFollow up when the member’s actual cash-flow pattern diverges from the reviewed baseline.

04 / MODELED IMPACT

Put numbers behind the opportunity.

These scenarios apply Amlok’s supplied comparison rates to the review described above. They are projections, not measured results at Vancity. Count-based scenarios use an assumed population, not the institution’s actual records.

MODELED SCENARIO

Debt-service coverage assessability

Assumed population: 1,000 eligible member renewal reviews.

Baseline scenario700
With Amlok, modeled≈850
+150additional assessable renewal reviews

More members could receive a review supported by current repayment-capacity evidence.

Calculation & assumptions

Comparison inputs: 70% → ≈85%.

Population calculation: 1,000 × 70% = 700; 1,000 × 85% ≈ 850. Difference: ≈150 additional.

Relative change: (85 − 70) ÷ 70 × 100 ≈ +21.43%.

15 percentage points higher than the input baseline. Assumes the supplied assessability rates transfer to member renewal files with comparable income and debt data.

View the supplied comparison inputs
MODELED SCENARIO

60-day cash-flow forecast error

60-day member cash-flow forecast error

Baseline scenario20%
With Amlok, modeled≈18.5%
7.5%relative reduction in forecast error

The modeled borrower-level forecast error falls from 20% to 18.5%.

Calculation & assumptions

Comparison inputs: 20% → ≈18.5%.

Relative change: (18.5 − 20) ÷ 20 × 100 ≈ −7.5%.

1.5 percentage points lower than the input baseline. This is a member cash-flow scenario. It does not estimate the credit union’s net interest margin, deposit costs, or treasury forecast accuracy.

View the supplied comparison inputs

From a projection to a validated result.

Replay member snapshots before renewal, hold renewal assumptions fixed, and compare assessability and 60-day borrower cash-flow error. Evaluate member outcomes separately from treasury margin measures.

Borrower intelligence complements renewal decisions. It does not replace asset-liability management or establish that Amlok would have reversed the reported net loss. The supplied comparison rates are approximate scenario inputs; no institution-specific replay or confidence interval is available for these estimates. The two metrics describe separate dimensions and should not be added together.

05 / EVIDENCE & SCOPE

Read the source material.

Amlok’s borrower intelligence can inform portfolio review. It does not replace treasury asset-liability management or establish the cause of every change in institutional earnings.

  1. 01
  2. 02
    Vancity: 2024 return-to-profit release (republished)Institution release via access newswire
  3. 03

Amlok’s interpretation is independent of the institutions discussed. Public records are limited to their stated scope and period. Historical figures describe the source events; the separately labeled Amlok scenarios are calculated projections. Institution names and logos do not imply affiliation or endorsement.

CONTINUOUS RISK INTELLIGENCE

Keep up with riskas fast as it changes

A point-in-time decision does not need to become a blind spot for the life of the deal.

A barista handing a coffee to a customer across a wooden café counter, with pale brick walls and cool natural daylight.
Early signalRevenue trend changed-18% against baseline
Portfolio baseline90 daysContinuously refreshed
Monitoring activeRisk trajectory updatedEvidence attached · team notified